QUALITY POLICY
At DTDC, we are COMMITTED TOWARDS :
* Satisfied Internal Customers, External Customers and Business Associates.
* Continual Improvement in Products, Processes, Services and Quality Management System.
* Satisfied, Motivated and Committed Employees.

VISION
* To be the most admired and successful Express Distribution Company in India by meeting and exceeding our Customers' expection of sevices.

MISSION
* To Focus on Customer Loyalty & make it the goal of our Organization
* To encourage our people for adoption of new technologies, processes and systems for improved, reliable and speedy service.
* To relentlessly monitor to reach a minimum net service level of 98% delivery.